Privacy policy
Last updated: September 10, 2025
BRAVO HEALTH, INC. (“Bravo Health”, “we”, “our”, or “us”) operates this website and store, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to deliver the Services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise interact with us. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.
By accessing or using our Services, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you. Personal information does not include data that has been anonymized or aggregated so it can no longer reasonably be used to identify you.
We may collect the following categories of personal information, depending on how you interact with the Services and as permitted by law:
● Contact details: name, billing and shipping address, phone number, email address
● Financial information: credit/debit card details, payment confirmation, and transaction details
● Account information: username, password, security questions, preferences, and settings
● Transaction information: items viewed, added to cart, wishlisted, purchased, returned, or exchanged
● Communications: information you share with us in support inquiries or other correspondence
● Device information: browser, device, IP address, and unique identifiers
● Usage information: activity on the Services, such as browsing, navigation, and interaction patterns
Sources of Personal Information
We collect personal information from:
● Directly from you: when you create an account, place an order, or contact us
● Automatically: when you use our Services through cookies and similar technologies
● Service providers: who process payments, fulfill orders, provide analytics, or deliver customer support on our behalf
● Third-party partners: such as marketing and advertising partners
How We Use Personal Information
We may use your personal information for the following purposes:
● Providing and improving Services: processing payments, fulfilling orders, managing accounts, arranging shipping, handling returns, and tailoring your shopping experience
● Marketing and advertising: sending promotional communications and showing targeted ads based on your interactions with our Services
● Security and fraud prevention: authenticating accounts, monitoring for suspicious activity, and protecting our Services and users
● Customer support: responding to inquiries, processing requests, and maintaining business relationships
Legal compliance: meeting regulatory obligations, responding to lawful requests, and enforcing our Terms and policies
How We Share Personal Information
We may disclose your personal information to third parties under the following circumstances:
● Shopify and service providers: including IT, payment processing, analytics, fulfillment, and customer support providers
● Business and marketing partners: to provide advertising and promotional services, consistent with applicable privacy laws
● With your consent: such as when you use social media integrations or request third-party services
● Affiliates and corporate group: for internal operations and business continuity
● Legal or business transactions: in the event of a merger, acquisition, legal obligation, or to protect our rights and security
Relationship with Shopify
Our Services are hosted by Shopify. Shopify collects and processes personal information related to your access and use of the Services in order to provide and improve functionality. Shopify may process information outside your country of residence.
For details on Shopify’s practices and your rights, please see the Shopify Privacy Policy and Shopify Privacy Portal.
Third-Party Links
Our Services may link to third-party websites. We are not responsible for the privacy practices, accuracy, or security of these sites. We encourage you to review their privacy policies before providing personal information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we may delete it.
Security and Retention
We take reasonable steps to protect your personal information, but no system is completely secure. Please avoid sending sensitive information through unsecure channels.
We retain personal information only as long as necessary to provide Services, fulfill legal obligations, resolve disputes, and enforce our policies.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, such as:
● The right to access/know what data we hold about you
● The right to delete your personal information
● The right to correct inaccuracies in your information
● The right to data portability
● The right to manage marketing preferences (unsubscribe at any time)
You can exercise these rights by contacting us directly or, where applicable, via Shopify’s Privacy Portal. We may require verification of your identity before processing requests.
We will not discriminate against you for exercising your privacy rights.
International Transfers
We may transfer, store, and process your personal information outside your country, including the U.S. and other jurisdictions. Where required, we rely on recognized safeguards such as Standard Contractual Clauses to ensure your information remains protected.
Complaints
If you have concerns about how we process your personal information, please contact us. Depending on your jurisdiction, you may also have the right to lodge a complaint with your local data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will post the revised version here, update the “Last updated” date, and notify you where legally required.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at admin@bravoinhealth.com or contact us at 2202 E Del Amo Blvd, Compton, CA 90220